Mеждународна организация по миграция

Vacancy notice – Integration Assistant

Position Title: Integration Assistant

Duty Station: IOM Sofia, Bulgaria

Classification:  General Service Staff, Grade 5

Type of Appointment: 1 year fixed-term contract  

Estimated Start Date: As soon as possible

Closing Date: January 18th, 2018


Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. The International Organization for Migration (IOM) is committed to the principle that humane and orderly migration benefits migrants and society. As the leading international organization for migration, IOM acts with its partners in the international community to: assist in meeting the growing operational challenges of migration management; advance understanding of migration issues; encourage social and economic development through migration, and; uphold the human dignity and well-being of migrants.

In Bulgaria, IOM is focusing on responding to the current migration situation in the country, in support of the Bulgarian Government and in cooperation with all other agencies involved.


Context: Under the direct and overall supervision of the Head of Office (HoO) in Sofia, Bulgaria, the successful candidate will be accountable and responsible for the planning, implementation and reporting of the activities in the field of integration implemented by IOM and more precisely the migrant information centers in Sofia and Burgas, also she/he will facilitate the communication and networking with public authorities, NGOs, migrant communities and other relevant stakeholders in respect to migrant integration in Bulgaria.


Core Functions / Responsibilities:

  1. Assist the HoO in the management of activities of IOM migrant information centers in Sofia and Burgas
  2. Coordinate project activities with the Finance and Administrative Unit to ensure that administrative, financial, and logistics matters are carried out appropriately, timely and efficiently
  3. Facilitate the cooperation with national stakeholders, organize work meetings with migrant and refugee communities, local authorities and public institutions, engaged in the process of integration of migrants in Bulgaria
  4. Draft public information materials (i.e. leaflets and posters, etc.) on the work of the information centers to be publicised by IOM Bulgaria in social media/networks and on IOM Bulgaria website in Bulgarian and English
  5. Propose activities and develop ideas for integration events to be organized by the migrant information centers to improve social orientation and cultural adaptation; coordinate the logistical aspects of the events and actively participate in the successful completion of these events
  6. Support the work of short term experts and consultants in the provision of individual counselling facilitating migrant’s access to institutions, as well as to the public and private services, incl. professional orientation and vocational training aiming at facilitation of employment and maintain a record-book on the consultations provided
  7. Conduct on-site information sessions for migrants, including in the Reception centres of the State Agency for Refugees
  8. Maintain of website/forum for exchange of information on migrant integration
  9. Prepare monthly reports on the implementation of activities by the migrant information centers
  10. Support the preparation of the final technical report on the activities of the migrant information centers
  11. Represent IOM at events, meetings and conferences, in coordination with the HoO in the field of migrant integration in Bulgaria
  12. Undertake other duties as assigned.


Required Qualifications and Experience


  • Bachelor’s degree in Political or Social Sciences, Migration Studies, or related field from an accredited academic institution with at least three years of relevant professional experience;
  • Demonstrated proficiency with Microsoft Office applications.


  • Knowledge of Migration issues would be a distinct advantage;
  • Previous work experience with EU donors would be a distinct advantage
  • Previous work experience in international organizations and companies would be an advantage



Fluency in English and Bulgarian is required.


Required Competencies



  • Accepts and gives constructive criticism
  • Follows all relevant procedures, processes, and policies
  • Meets deadline, cost, and quality requirements for outputs
  • Monitors own work to correct errors
  • Takes responsibility for meeting commitments and for any shortcomings

Client Orientation

  • Identifies the immediate and peripheral clients of own work
  • Establishes and maintains effective working relationships with clients
  • Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
  • Keeps clients informed of developments and setbacks

Continuous Learning

  • Contributes to colleagues’ learning
  • Demonstrates interest in improving relevant skills
  • Demonstrates interest in acquiring skills relevant to other functional areas
  • Keeps abreast of developments in own professional area


  • Actively shares relevant information
  • Clearly communicates, and listens to feedback on, changing priorities and


  • Writes clearly and effectively, adapting wording and style to the intended audience
  • Listens effectively and communicates clearly, adapting delivery to the audience

Creativity and Initiative

  • Actively seeks new ways of improving programmes or services
  • Expands responsibilities while maintaining existing ones
  • Persuades others to consider new ideas
  • Proactively develops new ways to resolve problems

Leadership and Negotiation

  • Convinces others to share resources
  • Actively identifies opportunities for and promotes organizational change
  • Presents goals as shared interests
  • Articulates vision to motivate colleagues and follows through with commitments

Performance Management

  • Provides constructive feedback to colleagues
  • Identifies ways for their staff to develop their abilities and careers
  • Provides fair, accurate, timely, and constructive staff evaluations
  • Uses staff evaluations appropriately in recruitment and other relevant HR


  • Holds directly reporting managers accountable for providing fair,

accurate, timely, and constructive staff evaluations

Planning and Organizing

  • Sets clear and achievable goals consistent with agreed priorities for self and others
  • Identifies priority activities and assignments for self and others
  • Organizes and documents work to allow for planned and unplanned handovers
  • Identifies risks and makes contingency plans
  • Adjusts priorities and plans to achieve goals
  • Allocates appropriate times and resources for own work and that of team members


  • Masters subject matter related to responsibilities
  • Identifies issues, opportunities, and risks central to responsibilities
  • Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
  • Persistent, calm, and polite in the face of challenges and stress
  • Treats all colleagues with respect and dignity
  • Works effectively with people from different cultures by adapting to relevant cultural contexts
  • Knowledgeable about and promotes IOM core mandate and migration solutions


  • Actively contributes to an effective, collegial, and agreeable team environment
  • Contributes to, and follows team objectives
  • Gives credits where credit is due
  • Seeks input and feedback from others
  • Delegates tasks and responsibilities as appropriate
  • Actively supports and implements final group decisions
  • Takes joint responsibility for team’s work

Technological Awareness

  • Learns about developments in available technology
  • Proactively identifies and advocates for cost-efficient technology solutions
  • Understands applicability and limitation of technology and seeks to apply it to appropriate work

Resource Mobilization

  • Establishes realistic resource requirements to meet IOM needs


  • Maintains confidentiality and discretion in appropriate areas of work



1. Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation

2. Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa and authorizations by the concerned Government, where applicable.


How to apply:

Interested candidates are invited to submit their applications (Cover Letter and CV in European Format) in English, to iomsofia@iom.int email address, quoting the vacancy notice by 18th January, 2018 at the latest, referring to this advertisement. Only shortlisted candidates will be contacted.


Posting period:

From 04.01.2018 to 18.01.2018